Privacy Policy for Forklifts Supply

At Forklifts Supply, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and engage with our services.

**1. Information We Collect**
– **Personal Information:** We may collect personal information such as your name, email address, phone number, and shipping address when you place an order or contact us.
– **Payment Information:** Payment details are processed securely through third-party services and are not stored on our servers.
– **Usage Data:** We may collect data about your interaction with our website, including IP address, browser type, and pages visited.

**2. How We Use Your Information**
– To process and fulfill your orders.
– To communicate with you regarding your order and provide customer support.
– To improve our services and website experience.
– To send periodic updates, promotions, or newsletters if you have opted in.

**3. Data Protection**
We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

**4. Sharing Your Information**
We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to fulfill your order (e.g., shipping companies) or as required by law.

**5. Your Rights**
You have the right to access, correct, or delete your personal information. To do so, please contact us at info@forkliftssupply.com.

**6. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Shipping Policy for Forklifts Supply

**1. Shipping Methods**
We offer several shipping options, including standard and expedited shipping. The available options and associated costs will be displayed at checkout.

**2. Processing Time**
Orders are typically processed within [insert timeframe,1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.

**3. Shipping Rates**
Shipping rates are calculated based on the weight of your items, destination, and selected shipping method. Rates will be displayed at checkout for your review.

**4. Delivery Time**
Delivery times depend on your location and the shipping method selected. Standard shipping usually takes 3-7 business days, while expedited options may take  1-3 business days.

**5. International Shipping**
We currently offer international shipping to select countries. Additional customs duties and taxes may apply upon arrival, which are the responsibility of the customer.

**6. Tracking Your Order**
Once your order has shipped, you will receive an email with tracking information. You can use this information to monitor your shipment’s progress.

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Return Policy for Forklifts Supply

At Forklifts Supply, we strive to provide high-quality products. If you are not completely satisfied with your purchase, we offer a straightforward return policy.

**1. Return Eligibility**
To be eligible for a return:
– Products must be unused and in their original packaging.
– You must request a return within 30 days of receiving your order.
– Proof of purchase is required.

**2. Non-returnable Items**
Certain items cannot be returned, including:
– Customized or personalized orders
– Clearance or final sale items

**3. Return Process**
To initiate a return, please follow these steps:
1. Contact our customer support at info@forkliftssupply.com to obtain a return authorization.
2. Package the item securely and ship it back to the address provided by our support team.
3. Upon inspection and approval of your return, we will process a refund or exchange within [insert timeframe, 5-7 business days.

**4. Damaged or Defective Goods**
If you receive a damaged or defective item, please reach out to us immediately at info@forkliftssupply.com. We will arrange for a replacement or refund at no additional cost to you.

**5. Changes to Our Return Policy**
Forklifts Supply reserves the right to change this return policy at any time. Notice of changes will be posted on this page.